Common FAQs

1. What is Email Marketing?

Ans. Email marketing is a way to communicate with people via email. It’s like sending special emails to share information about products, services, and events. Companies use email marketing to stay connected with customers and share exciting news.

2. How Can a Bulletproof Email Server Guarantee Privacy and Security?

Ans. Our bulletproof email server secures your server with advanced encryption, strong firewalls, and strict access controls. It operates in offshore locations with lenient regulations and provides higher data protection. By ignoring DMCA requests, it safeguards user privacy and allows for freedom of expression.

3. Can I Pay for Services Using Cryptocurrencies Like Bitcoin?

Ans. Yes, you can! We accept cryptocurrencies like Bitcoin, Ethereum etc for payment. You can pay money using your wallet at the checkout page.

4. Our Customer Support for Email Marketing Services.

Ans. Our email marketing team is comprised of professionals who are available 24/7 to provide exceptional customer support and answer any questions you may have.

5. What Payment Methods Do You Accept?

Ans. Mailerday has many payment options available. We accept various payment options, including credit/debit cards, PayPal, and bank transfers. We also accept payment in cryptocurrencies like Bitcoin, Ethereum, and others.

6. What Is Your Refund Policy?

Ans. Our refund policy is straightforward: We do not offer refunds on any of our email solutions. Please make sure our services fit your needs before subscribing. We believe our email service price is the best in the market.

7. Is it necessary to have my own domain to utilize SMTP/API service?
Ans. Yes, having your own domain name is necessary for users to enjoy the benefits of our email services. Before sending any email from our SMTP service, you must verify your domain name and other DNS records such as SPF and DKIM. You can buy a server plan also to host your domain with us.

8. Can I customize my email service?
Ans. Yes, all of our email service plans are customizable. You are just required to send a request or contact our support team to customize your email plan. Our plans are designed to cater to the needs of all businesses. If you are confused about choosing the perfect plan, feel free to contact us directly.

9. Is it allowed to send spam using our email services?
Ans. Yes, our bulletproof SMTP service allows spam emails to a limit. You can contact our email experts to send bulk emails without spamming.

10. Can I send and receive emails using my own email address?
Ans. Yes, you can use your own email address to send and receive. You just have to simply add the MX records for this service to your DNS and configure routing.

11. What are the support options available after purchasing the plan?
Ans. Mailerday offers 24/7 support with all of its email services. You can contact us via ticket, email, or chat. We also offer one-on-one chat or call support with our Email campaign manager or installation service.

12. Can I buy additional IPs for the SMTP server?
Ans. Yes, we offer additional IPs to buy for your email marketing campaign. You can contact our team to know the price of additional IPs.

13. Do you guarantee the inbox of email?
Ans. We do not guarantee arrival in the inbox as this depends on the content sent and how the campaign was made, but we guarantee the perfect setting for all required signatures.

14. How much time will Mailwizz and Mautic installation take?
Ans. After sending a request, the whole process from responding to completing the installation will take less than 48 hours. We ensure secure delivery on time while maintaining transparency.

15. What is your refund policy?
Ans. Our refund policy is straightforward: We do not offer refunds on any of our email solutions. Please make sure our services fit your needs before subscribing. We believe our email service price is the best in the market.

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Common FAQs

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